Northern Lights, a pioneer in carbon storage as a service, required a secure, efficient, and user-friendly solution to manage their critical business documentation. This need arose from handling sensitive documents such as shipbuilding contracts, service agreements, and operational procedures, while maintaining accessibility and compliance.
After a thorough evaluation process, Northern Lights partnered with Contesto to implement the OpenText eDOCS InfoCenter solution.
Northern Lights identified 4 key priorities for managing critical documentation:
Northern Lights highlighted the limitations of their existing solutions for managing formal and sensitive documents. As Paola Brunetta at Northern Lights explained:
M365 is great for collaboration and managing less sensitive information, but we wanted to clearly separate our business-critical documents from “everything else” and opted for a distinct Document Management System (DMS) for this type of documentation. eDOCS InfoCenter offered the security, version control, and access management we required.
Contesto was chosen for their expertise in document management and ability to customize a solution to meet Northern Lights’ operational demands.
The implementation of OpenText eDOCS InfoCenter addressed Northern Lights’ priorities. Key features include:
Comprehensive Document Management
Seamless Integration and Collaboration
Enhanced Security and Compliance
Offline and Global Accessibility
Specialized Features for Northern Lights
Automation and workflows (Assist)
A streamlined, digital solution for approving governing documents, whether revising existing procedures, or approving new documents before publishing them to the organization.
The project included migration from Microsoft SharePoint and customization to meet Northern Lights’ specific requirements. Implementation was completed in partnership with local infrastructure providers, ensuring data security within Norwegian data centers.
User Training and Adoption
To support smooth adoption, Contesto provided a combination of in-person training sessions, E-learning modules and video tutorials for ongoing employee support.
This focus on user enablement ensured the system became an integral part of daily workflows.
The implementation of eDOCS InfoCenter transformed Northern Lights’ document management capabilities. Paola Brunetta explains:
We now have complete confidence in the security and accessibility of our critical documents, eliminating the need of searching across multiple platforms—everything we need is in eDOCS InfoCenter.
Contesto strives to be a trusted advisor and partner for our customers. Northern Light appreciates this approach, and Paola Brunetta shares her thoughts about the new partnership:
Contesto’s standout proposal and collaborative approach during the evaluation process have proven their value as a trusted partner. Their expertise and guidance have been essential in implementing best practices and ensuring the system aligns with our requirements. Contesto’s support has helped us safeguard one of our most critical assets – our intellectual capital. We are confident this partnership will deliver lasting benefits and continued success.
Northern Lights’ partnership with Contesto and the implementation of eDOCS InfoCenter exemplify the potential of modern document management systems to address complex business challenges.
This case study underscores Contesto’s capabilities as a trusted provider of tailored solutions that ensure security, efficiency, and operational excellence.